PRIVACY POLICY

Our management has developed this Privacy Statement(Policy) to express our firm commitment to aid our users better understand what information we collect about them and what may happen to that information.

By accessing https://www.kalakaars.com or https://business.kalakaars.com (“our Website”) and using it on a continued basis, you give consent and confirm to Kalakaars collecting, maintaining, using, processing and disclosing your personal and other information in accordance with this Privacy Policy.

Kalakaars intends to protect the privacy of its users (whether or not registered with Kalakaars) on its website and the privacy of their data provided to Kalakaars from time to time. For the purpose of providing you with quality services, our Website collects preliminary personal information that allows us to identify you as a user and know more about your requirements.Some of our services may direct you to web domains of third parties. Information (if any) provided by you on such web domains may be dealt by them in the manner provided by the privacy statements of such third party web domains. This Privacy Policy only deals with your information shared with us (either as a registered user or a mere visitor) and we shall in no manner be liable/bound for protection of information (if any), which may be shared by you on such third party web domains. We encourage you to very carefully review the privacy policy of any third-party website you visit before using it and to be very cautious before you disclose your personal information on such websites.

  1. Collection of Information

    1. COLLECTION OF PERSONAL INFORMATION
      1. “Personal information” is defined to include information that whether on its own or in combination with other information may be used to readily identify or contact you such as: name, address, email address, phone number etc.

      2. The type of personal information that we collect from you varies based on your particular interaction with our Website or mobile application.

      3. Service Professionals: Service professionals are users who register as an artist or business. We collect personal information from Service Professionals offering their products and services. This information is partially or completely accessible to all visitors using Kalakaars’s website or mobile application, either directly or by submitting a request for a service. If you are a Service Professional and would like to post any information about yourself, we will require you to register for an Account. During the Account registration process, we will collect your business name, telephone number, address, zip code, travel preferences, a description of your services, a headline for your profile, first and last name, and email address. Such information gathered shall be utilized to ensure greater customer satisfaction and help a customer satiate their needs. Other information may also be required to be provided to Kalakaars whilst you avail and use Kalakaars’s website or application including personal contact details, bank details, personal identification details (such as PAN card, Aadhar card, phonebook, call logs etc.) . We also may collect payment information, such as credit card information, from you. In addition, you may, but are not required to, provide other content or information about your business, including photographs and videos..

      4. Consumers: Consumers are users who seek service from Service professionals. During the account registration process and during your usage of Kalakaars’s website or application, we will collect information such as your name, postal code, telephone email address and other personal information. You also may provide us with your, mailing address, and demographic information (e.g., gender, age, political preference, education, race or ethnic origin, and other information relevant to user surveys and/or offers). We may also collect personal information that you post in your booking form, service request, user profile

      5. Kalakaars reserves the right to record/read the conversations between service professionals and consumers facilitated by Kalakaars through the messaging/chat mechanism on the platform. If we deem it necessary, in our sole and absolute discretion, we may also ask for and collect supplemental information from third parties, such as information about your credit from a credit bureau (to the extent permitted by law), or information to verify any identification details you provide during registration.

    2. COLLECTION OF INFORMATION FROM SOCIAL NETWORKING SITES
      1. You may log into our Website through your Facebook account or Google account. If you do so, you must enter the email address and password that you use for your Facebook or Google account. We will ask that you grant us permission to access and collect your Facebook or Google basic information (this includes your name, profile picture, gender, networks, user IDs, list of friends, date of birth, email address, and any other information you have set to public on your Facebook or Google account). If you allow us to have access to this information, then we will have access to this information even if you have chosen not to make that information public. We store the information that we receive from Facebook or Google with other information that we collect from you or receive about you.

      2. Facebook and Google controls the information it collects from you. For information about how Facebook and Google may use and disclose your information, including any information you make public, please consult Facebook's and Google’s privacy policy. We have no control over how any third party site uses or discloses the personal information it collects about you.

    3. COLLECTION OF AUTOMATIC INFORMATION, USE OF COOKIES AND OTHER TRACKING DEVICES
      1. We and our third party service providers, which include ad networks, use cookies, web beacons, and other tracking technologies to collect information about your use of our Website and Services, such as your browser type, your ISP or operating system, your domain name, your access time, the URL of the previous website you visited, your page views, your IP address, and the type of device that you use. We also track how frequently you visit our Website and use our Services. We use this information (including the information collected by our third party service providers) for Website analytics (including to determine which portions of our Website are used most frequently, what our users like/do not like), to assist us in determining relevant advertising (both on and off our Website), to evaluate the success of our advertising campaigns, and as otherwise described in this policy. Currently, we do not honour browser requests not to be tracked. We may obtain your device ID, which is sent to Kalakaars's servers and used in fraud prevention efforts.

      2. Cookies. We and our third party service providers collect information from you by using cookies. A cookie is a small file stored on user's computer hard drive containing information about the user. The cookie helps us analyze web traffic or informs you about your use of a particular website. Cookies allow web applications to respond to you as an individual, tailoring its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. When you visit the Website, we may send one or more cookies (i.e., a small text file containing a string of alphanumeric characters) to your computer that identifies your browser. Some of these cookies may be connected to third-party companies or websites. The terms of use of such cookies are governed by this Policy and the privacy policy of the relevant third party company or website. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you disable cookies you may be prevented from taking full advantage of the Website because it may not function properly if the ability to accept cookies is disabled.

      3. Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer's hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Website to, among other things, track the activities of Website visitors, help us manage content, and compile statistics about Website usage. We and our third party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

  2. Usage of Your Personal Information

    We collect your personal information and aggregate information about the use of our Website and Services to better understand your needs and to provide you with a better Website experience. Specifically, we may use your personal information for any of the following reasons:

    1. To provide our Services to you, including registering you for our Services, verifying your identity and authority to use our Services, and to otherwise enable you to use our Website and our Services.

    2. For customer support and to respond to your inquiries.

    3. For internal record-keeping purposes.

    4. To process billing and payment, including sharing with third party payment gateways in connection with Website and/or Kalakaars's products and Services.

    5. To periodically send promotional emails to the email address you provide regarding new products from Kalakaars, special offers from Kalakaars or other information about Kalakaars that we think you may find interesting.

    6. To contact you via email, telephone, facsimile or mail, or, where requested, by text message, to deliver certain services or information you have requested.

    7. For Kalakaars's market research purposes, including, but not limited to, the customization of the Website according to your interests.

    8. We may use your demographic information (i.e., age, postal code, residential and commercial addresses, and other various data) to more effectively facilitate the promotion of goods and services to appropriate target audiences and for other research and analytical purposes.

    9. To resolve disputes, to protect ourselves and other users of our Website and Services, and to enforce our Terms of Use.

    10. We also may compare personal information collected through the Website and Services to verify its accuracy with personal information collected from third parties and we may combine aggregate data with the personal information we collect about you.

    11. At our sole discretion, Kalakaar may offer any of the free services on the Website like Electronic Newsletters, Polls, Surveys, “Send to a Friend” etc, which you may select to use or receive at your option. Certain of those services may require you to provide additional personal information like email, mobile number etc.

    12. From time to time, Kalakaars may use personal information for new and unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change regarding information previously collected, Kalakaars shall make reasonable efforts to provide notice and obtain consent of any such uses as may be required by law.

  3. Change of Control

    In the event that Kalakaars undergoes a change in control, including, without limitation, a merger or sale of all or substantially all of Kalakaars's assets to which this Website relates or other corporate reorganization in which Kalakaars participates, and is thus merged with or acquired by a third party entity (a "Successor"), Kalakaars hereby reserves the right to transfer the information we have collected from the users of the Website and/or Services to such Successor. In addition, in the event of Kalakaars's bankruptcy, reorganization, receivership, or assignment for the benefit of creditors, or the application or laws or equitable principles affecting creditors' rights generally, Kalakaars may not be able to control how your information is transferred, used, or treated and reserves the right to transfer the information we have collected from the users of the Website and/or Services to non-affiliated third parties in such event.

  4. Privacy Policy Updates

    This policy is current as of the effective date set forth above. Kalakaars may, in its sole and absolute discretion, change this policy from time to time by updating this document. Kalakaars will post its updated policy on the website on this page. Kalakaars encourages you to review this policy regularly for any changes. Your continued use of this website and/or continued provision of personal information to us will be subject to the terms of the then-current policy.

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